Patient Access Program (PAP)

Contact Us

Merck Healthcare Pty Ltd

Suite 1, Level 1
Building B
11 Talavera Road
Macquarie Park NSW 2113
Australia

Tel: 1800 633 463
Tel (NZ): 0800 426 252
Email: patientservices_anz@merckgroup.com

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On-Label Cost-Share Program Changes

Please note the Erbitux (cetuximab) on-label cost-share programs have changed for both Australia & New Zealand as of 1 February 2023. Please review the indications and total cap for your selected program before agreeing to the terms and conditions. Any questions please reach out to the Patient Services team as per the Contact Us tab.

Patient Access Programmes Moving

Merck Patient Access Programmes will be moving to a new site. This portal will be closed from 30th October 5pm AEDT. From 4^th November please visit www.pappx.com.au for the new patient access programmes portal.

Off Label Requests Notification

If your request is regarding the use of an unapproved product, a completed SAS Category A notification form/SAS Category B application pathway from the TGA is required before Merck can legally supply the product. As a part of the application process, you will be required to upload the SAS notification form or approval letter when you submit a patient specific request for an unapproved product. Click here for further details: https://www.tga.gov.au/form/special-access-scheme.